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FAQs

PRODUCT

What is the difference between deodorant and anti-perspirant?

Anti-perspirants are made to stop you from sweating.  Ingredients like aluminum salts are used to plug the sweat glands to reduce the amount of sweat you produce.  Sweat is odorless and colorless but creates an odor when it comes into contact with your skin’s bacteria.  Deodorants are used to minimize body odor.

What is the skin microbiome?

The skin microbiome is also known as skin flora and microbiota.  A microscope would show you that our skin has its own environment of over 1000 different types of bacteria and other microorganisms living on it. They serve a very important purpose acting as our first line of defense against pathogens reducing the chance for infections.  They also keep the skin barrier intact, protect it from inflammation, balance the pH of the skin, among so many other things.  

How long does it take to work?

Kinkō will offer some level of protection immediately but getting your skin’s microbiome in balance is no easy task!  For some, it will work instantly.  For others, whose microbiome might be way out of whack, it may take up to several weeks to get optimum results.

Is the Balancing Deodorant unisex?

Yes!  We all have our own unique skin microbiome that needs to be balanced.  Our Balancing Deodorant is fragrance-free and is equally effective for men and women.

Is Kinkō cruelty free?

Yes, we are cruelty free!

How long will my Balancing Deodorant last?

It will last approximately 3 months depending on usage.

Is Kinkō all natural?

Kinkō is an all-natural formula with pre- and post-biotics to create the most effective and safe formula you can trust.

Do you contain fragrance?

Our unscented variant is 100% fragrance-free. Our Sakura Rose variant contains a subtle fragrance, made of safe, natural and sustainably sourced aromatic ingredients, that complies with COSMOS standard. That fragrance is hypoallergenic.

What is Microbiomix™?

This is our patent-pending blend of ingredients, including pre- and post-biotics, that are proven to balance your skin’s natural biome.

Is Kinkō vegan?

Yes, we are 100% vegan.

Is Kinkō recyclable?

Yes! Our deodorant packaging is accepted anywhere recycling is practiced. It is made of #5 (PP). For a full list of recycling locations that accept #5 material, check out the Gimme Five locator.

Where is Kinkō made?

Kinkō is proudly made in Houston, Texas.

 

SHIPPING AND RETURNS

Where do you ship?

At this time, we only ship to the contiguous United States.

How much is shipping?

It is free!

What is the return policy?

We will gladly refund the purchase price of one opened item from your first purchase within the first 30 days, minus the $5 cost of return shipping and handling. For more detailed Return Policy information, click here.

Can I track my order?

Once your package ships, you will receive a shipping confirmation email with a tracking number to follow your package to your door.

How long will it take to receive my order?

We ship our packages using USPS First Class postage and you should receive your package in 3-5 business days.

Do you allow for exchanges?

Not at this time.

 

SUBSCRIPTIONS

How often should I set my frequency delivery for?

Good question! It depends how often you apply. Our deodorant typically lasts about 3 months, so we suggest using that as your baseline and adjusting from there.

Can I change things about my subscription or cancel it after the fact?

Of course! You’ll get an e-mail after you purchase with a link to change your subscription frequency, pause it, change the products you receive, update your order date, or cancel anytime.

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