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Privacy Policy

Kinkō respects your privacy and is committed to protecting it. This Privacy Policy is intended to inform you of our privacy policy and practices, and of the choices you can make about the way your information is collected and used by us when you use the Kinkō website, currently located at www.kinko.care (the “Website”). We encourage you to read this Privacy Policy carefully before using our Website or otherwise transacting business with us. By using our Website or services, you agree to the provisions of this Privacy Policy.

Types of Information We Collect

When visiting the Website, you may provide us with certain personal or non-personal information. For example, when you complete a purchase or subscribe to an e-mail list or newsletter.

  • Personal Information is information that is associated with your personal identity, such as your name, company name, physical address, e-mail address, telephone number, fax number, credit card information, your personal interests, and any other personal information you choose to provide to us while using the Website or purchasing our products. Once you choose to provide us with personal information, you can be assured that it will be used only to support your relationship with Kinkō. We take seriously the trust you place in us. We will not sell, rent or lease your personal information to others.
  • Non-Personal Information is data about usage and service operations that is not associated with your specific identity. We collect and analyze non-personal information to evaluate how you and other Kinkō customers use the Website. Non-personal data we collect may include the pages visited on Kinkō websites, unique URLs visited within Kinkō-affiliated websites, your browser type and history, and IP addresses. Most non-personal data is collected via cookies or other technologies. Kinkō uses cookies, Web beacons and other such technologies for data analysis and to better personalize our services. Kinkō also places ads on other websites that may use cookies. Cookies utilized by Kinkō are in no way linked to any personal information on our Website.

How We Use Your Information

Kinkō uses personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use personal information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on our services and products, to personalize promotional offers and to personalize marketing campaigns. Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or us and will not be kept longer than necessary for completing your purchase, unless you ask us to retain the information for future purchases.

Personal data given to Kinkō may be transferred across state and country borders for the purposes of data consolidation, storage, and simplified information management.

Non-personal data is aggregated for reporting about usability, performance, and effectiveness of our marketing campaigns. It is used to improve your and other customers’ experience.

We may also disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also disclose any information when we believe, in our sole discretion, that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with suspected or actual illegal activity.

Children's Policy

We are committed to protecting the needs of children and we encourage parents and guardians to take an active role in their children’s online and mobile activities and interests. We do not knowingly collect information from children under the age of 13 and we do not knowingly target children under the age of 13. If we obtain actual knowledge that we have inadvertently collected personal information about a child under the age of 13, that information will immediately be deleted from our database. This Privacy Policy is designed to comply with the Children’s Online Privacy Protection Act (“COPPA”).

Who We Share Your Information With

Kinkō does not share your personal information with, or sell, rent, or lease your personal information to, third parties other than third-party payment processing providers that we use to facilitate your buying experience.

In some instances, Kinkō may offer you the opportunity to consent to the sharing of your information with a third party offering a survey, contest, or other promotion. If you consent and choose to participate, we will share your information with such third party and the information you provide may be used by such third party for its own purposes and in accordance with its own policies.

Kinkō could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such an event occurs, Kinkō will make every reasonable effort to bind the merging or acquiring entity to a confidentiality agreement before your personal information is shared.

User Choices

Kinkō gives you the choice of receiving a variety of information that complements our products and services. You may have opportunities to subscribe to receive certain product- and service-specific information and other marketing communications such as new product information, special offers, or an invitation to participate in market research. You have the option to make or change your choices regarding what, if any, communications you wish to receive from of us. This option does not apply to communications for the purpose of administering order completion, contracts, billing, or support.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that many of our services may not function properly if your cookies are disabled.

User Privacy Preferences and Opting Out

To opt-out of receiving communications you have expressly requested, use any of the following methods and be sure to provide your name, e-mail, postal address, and any relevant information about your subscriptions and registrations.

  • Follow the opt-out instructions contained in the unwanted e-mail communication you received.

Please note that if you previously elected to receive communications from a third party, you must update your preferences with respect to that communication with the third party.

Access and Accuracy of User Information

Kinkō strives to keep your personal information accurate. We have implemented technology, management processes, and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and User ID, before granting access to your data.

Additional Rights and Provisions

We will seek your consent to collect any personal information from you. You may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws.

In certain circumstances, you have the right to:

  • Request access to any personal information that were provided to us
  • Obtain without undue delay the rectification of any inaccurate personal information we hold about you
  • Request that personal information held about you is deleted
  • Prevent or restrict processing of your personal information
  • Provide or withdraw your consent at any time

To make such requests regarding your personal data, please email the customer experience team at info@kinko.care with the term "privacy" in the subject line, or mailing us at the address provided below.

Changes to this Policy

If there are updates to the terms of this Privacy Policy, we will post those changes and update the revision date in this document.

Contacting Us

We value your opinions. If you have comments or questions about this Privacy Policy, please send them to Kinkō or write to us at the following address:

Kinkō
2101 CityWest Blvd, 1st Floor
Houston, TX  77042

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